Took my little here last night for her free birthday ice cream cone, because she's a member of the Baskin Robbins Birthday Club.
I sincerely don't understand the negative reviews!! The place was spotlessly clean, the music wasn't too loud, and the teenage boy working behind the counter was friendly and even wished my daughter a happy birthday!
Perhaps my only criticism was that there isn't an option to add a tip for the counter employee on the receipt, and I never carry cash anymore, so I couldn't tip the friendly counter employee!
Yes, I would come back here in a heartbeat, in fact I plan on it. :)