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  • This may be the first post that I have about anything else other than food. However- I am so pleased with Time Central's wok on the warranty for my Movado Bold. That I thought I should post. A year into purchasing a rather expensive watch - not because it is anything special. More so for the brand. I noticed the leather on strap was peeling. I made due with it as it was too much of a hassle to get repairs done. Then one morning on daylights saving time- I try to adjust my watch one hour. The whole crown pulled out. I pushed it back and the dial wouldn't spin. I was so upset. A $500 watch should have better quality. I take it back to my retailer Watch it!- they advise me that there is a shipping charge and that company who fixes watches on behalf of Movado might charge labor charges as this is for wear and tear. Instead of being a fool and allowing the retailer handle the repair for me and have all these "hidden fee's". I decided to take the watch to Time Central. 2 Weeks later- i get a call to pick up my watch. Mind you: my warranty was strictly for the crown (dial on watch). However Time central went out of their way and upgraded my strap that was beaten up to a much better-sturdier strap. They fixed the movement on my watch- so its not japan only anymore. It was more than I expected and literally made my day. Thank you to whoever got my work order and worked on my watch. To all luxury watch manufacturers looking for quality company to handle their warranty. This is it. You have brought my faith back in Movado and also kudos to your staff Time central.
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