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| - I came here with friends for Summerlicious and had one of the worst restaurant experiences of my life. We made reservations in advance which were messed up multiple times by the staff - should have been a tip-off in my opinion. We showed up, waited at the door for quite some time before we were greeted. We requested to sit at the back but they told us it was full. Mere moments after they seated us in the front, they sat a table of 4 at the back. At this point, I was trying hard to not be judgmental.
After waiting for about 10 minutes, the server came over to ask about drinks. It was a very, very hot evening and my entire party was parched so we requested water. The waiter - a twenty-something girl with dark hair - pushed us to purchase alcohol. As a group, we resisted and requested the water again. Needless to say, it took 10 more minutes to arrive and came in the smallest cups I have ever seen at a restaurant. Being very thirsty, most of us finished drinking our glasses in two sips so we obviously wanted more. Throughout the meal, they only refilled our glasses three times. We requested refills upwards of 10 times from multiple staff. At one point, after begging the busboy, he promised to go tell our waitress. I watched him walk over and tell her. She looked at our table and did nothing but stand at the bar. After about 10 minutes, we flagged down a third staff member who finally refilled our glasses. As he was doing it, she walked over to our table and said, "Oh great, you got some water." I was flabbergasted.
The entire meal went this way. My cornbread took 25 minutes to arrive which would have been understandable if it weren't cold when it arrived. It's impossible for me to even describe the quality of the food because the service was so unbelievable - it wrecked my appetite. We asked for our bill as our dessert arrived and it still took over 20 minutes to appear. The whole meal ended up taking two and a half hours which was completely unacceptable.
Our waitress sent over another staff member to deal with our bills (most likely knowing what would happen) and for the first time in my entire restaurant experience - I didn't tip and neither did anyone else in my party. When I asked for change, the waiter was outraged. Another person in my party gave two twenties for a $28 bill and the same waiter asked him multiple times if he was sure he wanted change. A 45% tip for that meal? Is that a joke?
Please save yourself a trip.
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