About: http://data.yelp.com/Review/id/4C1qTfXOZ1T1f4eFiyVWBg

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About: http://data.yelp.com/Review/id/4C1qTfXOZ1T1f4eFiyVWBg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2011-02-05 00:00:00 (xsd:dateTime)
itemReviewed	McDowell Mountain Animal Hospital
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	9 (xsd:int)
rev:text	I was a nw potential client that called to make an initial visit. My appointment for my pet was at 1030 so I arrived about 8 min early to fill out paperwork etc. As soon as I walked in I was greeted promptly and was put in an exam room. The lady asked me to fill out a form and apologized that they haven't cleaned the room yet as they were busy. (she sprayed something on the counter and wiped it off but did not spray or clean the exam/weigh scale) After 30 minutes of waiting and not having anyone come into the exam room I walked to the receptionist station and told her that I would have to make another appointment as I don't have time to just wait around since my appointment was over 30 min ago and no one had come in to see us. The receptionists attitude was very nonchalant and said ok bye. Really??? if there was something not right apologize for the wait and get the office manager immediately to resolve the issue. But hey thanks for wasting my time and making me feel like you really want my business. Maybe this was an off day for them but with the way things are these days I relish excellent customer service. Maybe they have enough customers that they don't need my business. This is just my opinion and my experience with this place and to have a first impression like this is absolutely terrible. In all fairness though the office manager did call me but unfortunately it was on my way home. She did apologize but really what does that do for me and the time I spent waiting for bad customer service? How does a vet clinic make up for that? I would have rated them a "0" but you have to rate them at least a 1......
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Ben

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