I am so pleased with the interaction I had with Lisa (actually Leeza). I live in Houston but needed floral arrangements for by best friend, who lives in Phoenix. I scoured the florists via Google and Yelp, hoping to find someone who could understand my vision and create something special. I hit the jackpot! I needed a large arrangement to grace the entryway at my friend's home and a small, intimate arrangement for her bedroom/bath. Lisa discussed the options with me. She put the two arrangements together and emailed pictures for my approval. She also called my friend to make sure that someone would be there to accept the delivery. Great customer service and beautiful arrangements that delighted my friend.