#GordonRamsayFail: Christmas Day, mid afternoon. We ordered a medium well done lamb burger and a well done grilled beef burger. The lamb was served very rare, maybe barely cooked. The burger was rare and quite pink. WTF? This is a Gordon Ramsay restaurant without anal retentive attention to detail. Uneffing believable.
And the waiter had a bad attitude. He obviously didn't want to be there (understandable), however, professionalism is required in every sales industry. High level customer service delivery is key to stay in business.
That's 2x #GordonRamsayFail in 1 visit. A completely destroyed first impression.
Positive points: the manager on duty took the poorly prepared food off our bill, offered to make our meal right and a free dessert. We declined a second food prep and the dessert.
The lobster Mac & Cheese is delicious.
Will I go back? No. There is awesome mac and cheese everywhere these days.