If I could give it a zero, I would! Was in the drive thru and was asked nicely to pull up. We waited about 10-15 mins and then the manager comes out and says the cook gave our food to someone else. He says that he will give us something extra for our wait, so we thought that was fair. So 15 mins more pass and he finally gives us our food. It was late and we were exausted so as soon as we got the bag we left and went home. We get home and we are missing our 2 Large sides and biscuits. The 12 piece was cold and wasnt all spicy. Not to mention, the two chicken tender meals had freezing cold fries and luke warm chicken that wasnt even spicy like requested. Eventually we went back. It was 30 mins before closing time and they were closed up, locked doors and everything, eventually they remade fries and gave us our sides. I LOVE Popeyes! But this was the worst one I have ever been too. To be in such a popular location, I expected way better service. Wont be back to that one.