This cracked me up so I simply had to document it! 9:30ish (pm) and wanted nuggets. My wife reluctantly comes with me to the drive through. I order my 10 piece and she decided to get a parfait. My wife likes granola- well known fact. She asks if there is any way she could get an additional packet of their nature valley granola to top of her yogurt and the lady on the other side of the speaker says, "no". Flat out, didn't even pause lol. My wife is bewildered and looks at me for some type of assurance she is still in a conscience state. Now by this time I am laughing so hard I think I had tears on my cheeks, couldn't even breath. I managed to replay to her statement with the question "can I pay for additional granola"? Someone in the place must have heard because another ladies voice came in giggling, trying to hide it, professionally, and said that it wasn't a problem. We ended up with about five packets of granola. No harm, no foul, super funny