I've only been here with school groups and I am very happy with my experiences. The manager is very welcoming and constantly check on myself and my kids that I bring to make sure that we are happy and to make sure if we need anything. I think out of my 10 or so experiences at USA Skateland Chandler I've only had one negative experience (can't remember why or what happened) but all my other experiences make up for the one time.
If I personally knew how to skate I would definitely visit more often.