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http://www.openvoc.eu/poi#funnyReviews
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  • THIS COMPANY IS A SCAM. This company started off well enough, with the clean up person coming by my house every other week to do clean up. However, the clean up guy started skipping weeks. I first failed to notice, as I attributed the lack of full clean up to just "how the process works" (as there was routinely waste left over after the clean up at the beginning, I assumed he only spent 'x' amount of time on location). I found out recently that the company KNEW the clean up guy was dodging houses, because the replacement clean up guy called me to gain access to my home (Poop 911 failed to give the new guy the basic information such as my gate code). The purpose of the call was not to inform me of the delinquency of the former employee, but it came up in conversation anyone. To that end, NO ONE at this company informed me of the previous problem, offered me free clean up to make up for the weeks I paid for where no one showed up, or so much as apologized for the problem. Even that error was ok by me (I was annoyed, but not going to pick the fight), because the new guy seemed to have it under control. However, recently, we have been having the same issue. Further, less than a month ago my bank changed my debit card number and I needed to reestablish my auto-pay. I admittingly forgot to change this account's information. Instead of notifying me that they were not being paid, they sent me documents labeled "receipts" that otherwise just said that the payment was declined (it was the old card number). In an effort to remedy the situation immediately, I provided up to date charge information. In response, this morning I found a charge for $94.50 on my debit card. To put that in perspective: I pay $37.80 / month for my service. Due to the card issue the only month not accounted for was September (which was a wash because of the non service). There is simply no reason for this charge other than they stole my money. Further, when I called to get this issue corrected, their phone number (poop-911) simply gave me a number of their marketing company, and hung up on me. I have now emailed and left messages for the company to no avail. Simply put, there are a TON of similar companies in Las Vegas you could use and given how rock bottom this companies service and value is, I imagine you can't do any worse. This company is a scam.
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