Went tonight at around 7pm, waited 1hr before going up to ask them about our order, (burgers, and by then nobody had come to check on us or get us any drink refills) and without checking with the kitchen the server says that everybody ordered at the same time and to bare with them. People who came in after us, got their food first then the server realized the kitchen never got our order. We were offered a free drink as a compensation. By then it was almost 2 hrs. We got our burgers, couldn't eat the fries as they were caked in salt and we had to leave for work, too.
The meal came to $38+tax= 42.94
BUT for us it cost additionally 1 hr + of waiting x 2 people = approximately $60 ($30/hr if we were working)
-we were only offered an apology and 2 free drinks...
Poor service and poor course of action after the fact means we would not return.