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| - If I could give this review zero stars, I would. We had our house 'cleaned' if thats what you want to call this half-assed job, and they broke my parents wedding picture that was hung up on a wall. I understand accidents happen so we told the company that they will have to pay cash for the cost of the wedding picture and frame they damaged. They insisted on using the money towards the next 2 months of cleaning and we agreed, unfortunately. Knowing that we werent going to pay them for the next cleaning, the cleaners did an EVEN WORSE job of cleaning the house. Our oven was only cleaned on the bottom, our windows, fans, top of fridge, closets were uncleaned and they did not move chairs or trash bins or even my dogs small food and water bowl to vacum or mop underneath it. They literally vacum and mopped what was visible, didnt even go underneath the beds and there is enough space to crawl under them if you wanted! Me and my mother spent another HOUR together cleaning up after they left! To top it off, we had to argue with the manager about using the wedding picture credit to clean out house because she said she didnt have proof! Didnt even call their claims department or anything, as soon as it was brought up she said nope nope nope, dont have proof! Even after we sent her the proof of our previous emails stating we would have a credit she tried to nickel and dime us into paying. I THINK NOT! She did not know basic math and tried to overcharge us and then said, well we raised our price by $9. Excuse me? We agreed upon a certain amount for the damage your company did to the wedding picture! I have NO IDEA how they are still in business, people who dont know what clean is might think this is okay but people like me who know how to clean a house, well, my 15yr old brother could have done a better job. I am usually an extremely generous reviewer but this was absolutely a horrible experience for me and my family. RUN FAR FAR AWAY FROM HERE!!!
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