So we have never been to Ono and decided to try this place tonight! First off Winnie the manager is horrible with customer service. She was very rude to the girl taking my order. I'm waiting for my food to go and almost 20 mins pass and people who came in after me were leaving with their food!!! I asked wth and Winnie first tells me chicken breast takes forever to cook okay that's nice I've already been waiting forever then she says somebody took my order bc they couldn't find the ticket!! I then tell her how ridiculous this is and oh so sorry that's about it! She's horrible!