I have some positives and negatives for this place and I felt like it was important to review. I went in for a pedicure, after a long week of snowboarding and hardship on my feet, I felt this was the best option and couldn't wait to indulge! Let me just say the pedicure was not what I was expecting. There was no massage, the supposedly "hot towel" was cold and the water to soak my feet in was cold. NOT A PEDICURE I was expecting! I felt like the gentlemen doing my toes had no idea what he was doing. I am open to individuals learning, but for him to reassure and ask every single little question made me unsure, and the fact he had another lady come and finish my pedicure said a lot. He kept trying to upsale me on getting a manicure. I respectfully declined but asked for a trim on my fingernails. For the cost, the pedicure was 25 dollars and was reasonable, but for the "trim" I got, it was so not worth the 10 dollars he charged me!! I should've been able to get my nails painted for that much! As for the positives the place itself was nice and the other ladies In there were very helpful. I however, was very disappointed with the lack of customer service and their willingness to provide great service. I will not be returning.