The owners, Nick and Anna, are very friendly and go above and beyond to make you feel welcome! After you go a few times, they'll remember you. They know many of their customers by their name. It's your typical mom and pop shop feel and very family oriented. If you want stuffy, pretentious service, this is not the place for you. Many winter visitors flood this place during the winter months and I know it's because they're made to feel so welcome and much like the small town breakfast spots in the mid-west. I bring my two children here and often this is where we'll meet grandma and cousins for a treat. As for the donuts, better than anything else around here and very affordable. Coffee service is great and refills are kept coming. My daughter loves getting their tuna sandwich at lunch time which is made fresh to order. We've ordered several birthday cakes from here which were not only beautifully decorated to our theme but also delicious!