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| - Food: 5 stars, service: 1 star.
We head in, about 6pm on a Saturday. The bar and the inside are packed, we're looking for a patio seat. We give the hostess our names and she quotes us 45 minutes for the patio, and tell her we are going to grab some drinks.
No drink prices on the menu. While checking out the menu, I ask a girl what the price of a drink is. She tells me she's 18 so doesn't know, ask another server or the bartender. So I ask a server. He tells me he also doesn't know, ask the bartender. I ask the bartender, she doesn't know and has to check their POS. Rinse and repeat for 2 drinks. No one seems to know the pricing. If your wait staff doesn't know, just put it on the menu. Why the guessing game?
No seats at the bar so we head outside to at least enjoy the weather. To our surprise there are 8-9 open tables on the patio. Why a 45 minute wait??? We pick a table and sit down. The hostess comes out and tells us we can sit there, but they are "catching up on the tables inside so can't wait on us" - you have empty tables on a Saturday night. Why not just have enough wait staff to accommodate? It is Saturday after all. You are a restaurant in one of the busiest, trendiest restaurant districts in the city. Get it together.
We finish our drinks. ~15 minutes later, a different hostess comes out and asks us if we need a server. We tell her yes. She hands us menus. We wait another ~20 minutes, no one has seen us and she comes out to seat another table. "Has your waitress seen you yet?" "No, we don't even have waters."
She sends out the managers. We place our order. I ask if we can at least have a drink comped. Sure. She walks away, forgetting to ask what we were drinking; comes back out a couple minutes later to ask.
The food was delicious. It'll keep me coming back, and I'm sure that is the one and only saving grace of this restaurant and why it's still around.
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