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  • DOUGLAS SQUARE DQ: I wish I could give a zero! These people are CHEAP! They are SLOW! and service is rude! They make the treats smaller and with less toppings then any other DQ I've ever been to! This isn't just a one time occurrence either, it's every time I've gone! We try to boycott this DQ but on occasion the in-laws buy us ice cream and it is ALWAYS disappointing from the Douglasdale location. Peanut Buster Parfaits are made by barely getting ice cream above lip of the cup, hot fudge is dribbled on plastic so it looks like lots but really not very much. Blizzards are a game of hide and seek to even try and find mixings! Once I took back my blizzard to the DQ by my house (not Douglasdale) and they couldn't even tell what it was because there was so little toppings mixed in. It just looked like swirled around vanilla ice cream (tasted like it too). Just feel so completely ripped off by them! If you do make the mistake of going here, here is the DQ customer relations line so that you can call in to complain about your bad product/service: 1-866-793-7582 Other Reviews on Google: Do not eat here - we found a melted lighter in our cake! We purchased a birthday ice cream cake. After serving it to a party of people, we started to notice small pieces of melted blue plastic and metal fragments (the metal pieces from a lighter) throughout the ice cream portion of the cake! My friends/family got very sick off of it; it was likely that plastic, metal, and even lighter fluid was ingested. When we confronted the owners/managers about the cake, the couple that run the place were extremely rude and took absolutely no responsibility. Their exact words were, "No one smokes here so it's not our fault." No apology was offered even though they risked the health of about 20 people. I'm assuming that their ice cream machines have not been cleaned out, so be VERY cautious when eating here - I don't want anyone else to get sick! Blizzards were waiting when I pulled up after having 3 other cars in front of me. When I opened them at home they were like soup. Management may want to think about timing of frozed desserts as they were basically garbage! Not going back! I have stopped going to this location as the chocolate milkshakes are *always* essentially chocolate milk.
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