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| - Monday, February 20 , 2017 - receipt time stamp 1:21 - server says Carli C
Walked in, two girls working. Short hair on one, long hair on the other. Long hair girl only seems to know how to make food, not smoothies or work the register. The short hair girl appears to run the register, make the smoothies and walk them out to people.
When I walked in there was a woman standing at the counter - I do not know the whole story but it seemed awhile had passed before they starting helping her. The short haired girl took her order and she sat down. Then when I walked up she said it would be a minute. NOT OK. Especially since there were two more women behind me, and another family walking in. So, the short hair girl made the smoothies, walked them out to her. The other girl made her food.
Then the short hair girl took my order. Then I went to the bathroom but I heard her tell the two women behind me it would be a minute. I came out from the restroom and the two women asked if the girl with long hair could at least take their order because they were in a hurry, she said I shyness I could but wrote it down, didn't use the systems. The short hair girl came and walked my drink out - now back track to when I put my order in, she asked for my name, why she didn't use it is beyond me, it would of saved her some time.
Needless to say, the customer service was crap. Operations are crap. Both of these ladies need to be trained on everything and quick. No name tags were worn. The girl with the long hair looked so disheveled and her hair was a mess. The girl with the short hair seemed a little annoyed or just having a lousy afternoon.
I just want the owners/management/whoever is in charge - that my experience was worth the time writing this as I enjoy Tropical Smoothie very much more then Jamba Juice and I'd like to see you stay in business near my home. However it's going to take more then tasty smoothies to keep clientele!!
Peach Silk Smoothie was amazing though!!!
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