There's a great down to Earth, no frills, community feel about the place. Service was quick and friendly & the cost was on target. No complaints other then I maybe wish my bagel had been toasted a bit longer. As for the food, the cream cheese was a little bit loose. It had a consistency like mayonnaise which I wasn't a fan of. However, it is FRESH! The chunks of veggies in the veggie cream cheese were bursting with flavor. Meanwhile the jalapeños in the jalapeño cream cheese actually tasted like jalapeño and not just heat plus vague jalapeño flavor. The jalapeño bagel on the other hand was a little lacking on heat & actual jalapeño. The bread part of the bagel had great texture and crust. You can taste the house made in these bagels. This seemed true for the other bagels we got too. Great "bagel" but kind of skimpy on what ever made it a specific kind of bagel. In the end I guess my issue is I just want more. I definitely feel like the quality and value was on par or above what I would get at other places. I would go here again. There just a couple jalapeños and thicker cream cheese away from 5 stars in my book.