The service department here is staffed by a bunch of crooked liars. Lived in Vegas 52 years and i had the worst service experience of my life here. I also bought an Escape there years ago and they tried tack on a bogus of $750.00 on the contract to cover " rental cars in case my vehicle needed to be in the shop for an extended period of time". It's a good thing I know how to read a contract or they would have screwed me. Team ford does not deserve anyone's business. Go elsewhere.