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  • Not impressed....AT ALL!!!! What's worse then thinking you're getting a bargain on Groupon & the salon actually having an opening, on the day that conveniently fits your busy lifestyle?!?!?!?! Not getting a bargain (actually paying $60 over the Groupon price), sitting there from 11:30-4pm (on my only day off), not getting the "BROWNS" that were consulted about, not getting that edgy razor cut (that was promised could be deliver) and ending up with the "mushroom" look I said I wanted to totally avoid!!! I seriously took about 20 pictures to show the colors & cut I wanted to achieve and when it came time to blow dry & style, I asked for volume and I've seriously gotten more volume when I've put my hair up in a bun and then taken it down at the end of the day. I should have gone with my gut instinct and never even went there when the receptionist (I even think she was the owner) accidentally hung up on me & never even apologized, even after she called me back to say I wasn't on the books at all for that day, so I came in at 11:30am instead of 2pm (the originally appointment that I booked just 10mins earlier). However, I saw all these great comments about the salon so I risked it and went anyways...BIG MISTAKE! When people say it's not an "upscale" they really do mean it. Not upscale, not welcoming, not roomy, not at all what I expected for it's high ratings and SURELY NOT $140 WORTH!!! And yes, that was the priced I paid with tip and yes I still tipped my stylist cuz no matter what I'm not jack-a$$ that would ever stiff someone in the service industry! And yes I did address my concerns to my stylist, but she minimized my thoughts & feelings. She said it was exactly like the picture (the only 1 out of 20, that she kept on her stand) and that she thoroughly textured my hair.....But she knows I left disappointed, not happy & that I will not be sitting in her chair ever again. Thank goodness I can fake my way through a bad haircut and a bad color! It takes more than this to keep me down, BUT LESSON LEARNED!! I'm seriously counting down till 6weeks from now when I visit a different salon and hopefully pay anther $140 but get what I want, love my hair and finally find a great salon & stylist I can become a loyal customer too!!
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