I have never hugged a salesperson before. Until today.
I had such a great experience at this store, and in particular with Jackie. I can't say enough about how kind, patient, funny, and pleasant this lady was! Not what I would normally expect in a mattress salesperson. She explained the options, and didn't try to up-sell me when I explained my limited budget for the guest room bed. She set up all the sale beds for me to try; and try again!
Found a great pillowtop mattress set on sale, and saved enough to get a eucalyptus mattress cover, cooling memory foam pillow, and bed frame too.
Did I mention the same day delivery? Hells to the yes. Had a 3 hour window to expect the delivery: between 6 and 9 (on a Saturday night. They do Sunday delivery too!). At 6:01 the bed was all put together and the truck was pulling out of the driveway! The delivery men offered to wear booties, and were very professional and pleasant too. Wow!
Very impressed all around.