A while ago my hunny made a round of most of the bike stores in the valley. And either they were not attentive to our needs, didn't have what we were looking for or lacked in the customer service department.
Upon our first visit to Bike World, we were greeted with very knowledgeable employees. Eager to assist but definitely not pushy on sales.
We purchased a new bike seat not that long ago and upon taking it home, realized it was too tall. We kept meaning to take it back but kept either forgetting or saying we would do it another time. What was easily a month or two between our visits, they happily fixed his bike seat in a matter of minutes and at no charge.
Anytime we need to make adjustments to our bikes, get them worked on or buy new toys for them, you will definitely find us here.