After enjoy GiGi's at an office party I decided to stop in to pick some up with my Mom, a huge cupcake fan, and a huge fan of another cupcake shop. She was a little nervous about trying someplace new but was open minded since I had enjoyed Gigi's before. After looking over the options available, around 5-10, she picked four. The girl behind the counter was very rude and short with any questions my Mom asked about each cupcake. She yawned twice while trying to talk to us and I am not sure whe knew what a smile was. That is why Gigi's get 3 stars. The cupcakes however would be a definite 4 almost a 5 in my book.
I do wish they will work on customer service...other cupcake shop employees enjoy what they are doing, or at least put the customer service on.