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  • I desperately need to update my review since the last one. After speaking with multiple managers from the previous horrifying experience, they sent us a gift card to come back and give it another shot. The gift card was supposed to have been for the original amount spend $140.) We went on a Friday night again and the crowd was totally different. I don't know if it was the chillier weather, or what but it was a more tasteful and clothed group (not Jersey Shore like before.) Prior to doing anything, my husband gave our server the gift card and asked him to confirm how much was on it. Well, he came back and there was only $25!!! This was a huge slap in the face after all the trouble we went through to get it and we were so irritated. My husband took the issue right to the manager, who had remember speaking with him and was VERY helpful and accommodating to make sure to do right by us and he took care of our meal up to $150. I don't know what we would have done if that particular manager, Jacob, wasn't there and hadn't remembered the whole disaster in the first place. It was refreshing to see such impeccable customer service and we were basically treated like royalty for the rest of the night. Not sure who dropped the ball giving us a mere $25 thinking that was going to appease us, but they need to be fired. The 2nd time around, the whole experience was 100% better. Our server was polite, professional and attentive and the food was outstanding. I especially loved the pita pillow for an appy and we both got the filet as an entree. Job well done for proving you are not what I thought you were, Adega! And special thanks for Jacob for allowing everything to go smoothly and an enjoyable experience.
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