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| - I used to recommend Lemongrass to everyone I'd meet whenever I'm asked "where do you go for great Thai food?" My Thai coworkers told me to check this place out, and this I did on the cafe's first week. I RAVED over their food- pad woon sen, pad thai, tom kah soup, all curries. A coworker who visited the cafe twice reported back that while he enjoyed the food, he didn't think the cafe would do well since each time he visited (he went twice many many moons ago), business was very slow. I also reco'd the cafe to a few people connected with the Vegetarian Society, who soon gathered there for a dinner which I couldn't attend. The event was a success. Another coworker refuses to try another Thai resto since I've turned him onto LTC. Why should he try another when he can get the food he loves cooked the way he wants it here? Amen, and LTC has me to thank for his business every time.
Then one night, many, many months ago, I had called and placed a couple orders, like I've done a few times before, so that the entrees would be ready for me by the time I arrived from work. I previously gave the owners/cooks a list of food allergies, which I again went over on the phone. Imagine, then, my disappointment to find that they'd added an ingredient we had not agreed on on a dish that, had it not contained tofu, I would have taken home for my Mom to enjoy (I like tofu, she doesn't). The cook who decided to use the ingredient took offense when I had sent the dish back. I told the co-owner/host that I would gladly take the $8 dish home, only I couldn't since no one would be able to eat it, and that I'd like gladly pay for another dish if I could order something else. In the end, I wasn't charged for the dish and service, once offered profusely every time I walked into that cafe, was non-existent from that time forward. All this over an $8 item. I didn't visit the cafe again for two months until a coworker told me that the friendlier co-owner was asking for me to come visit again. I did, but, LTC, "you've lost that loving feeling." It used to sadden me that I couldn't enjoy the great flavors LTC used to offer, but I've since found a handful of other places that offer equivalent, if not better, dishes!
I do wish the owners/cooks all the best in their venture, as they can provide delicious dishes at LTC. I just hope they do not treat many of their customers as they did me.
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