I come here often early in the morning on my way to work. I sure wish there was another one that wasn't so far out-of-the-way. The morning manager is just not friendly. As many times as I have been in there she never smiles, never remembers my name, and seems that she is just extremely unhappy. It is also often dirty. The bagels are good but the environment and atmosphere is unpleasant. Go to a different location if possible!