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  • We took my husband's truck into the stereo place for a new stereo because his quit working; when we got the truck back there was loud interference and static and several speakers produced no sound. The amp was not attached and hung by swinging wires. They could not make an appointment for over a week to fix it and when we complained about the poor customer service, installation mistakes, and sound quality we were told that we were never guaranteed that all speakers would work, asked if we were trying to get free service, and treated as if it was our fault with unbelievable rudeness. The entire process from ordering to botched installation to incorrect product recommendations was a nightmare that we are still dealing with! We took our truck to a different business and they said they cannot install the stereo because all the wires had been cut and then taped with electrical tape. Our truck wiring has been badly damaged and we have to pay a load more $$ to have it fixed now! We are disappointed that a store like Best Buy can treat customers so poorly! Better off paying a little more and shopping locally instead of having your property destroyed! Stay away!!!!!!!!
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