The service at NYPD has gone down hill. I went to this location with my friend and everything seem to take forever. The waitress didn't know the menu at all. When I would ask a question she would either make me wait 10 minutes for an answer or take my menu and look. Shouldn't you know this stuff off the top of your head? My friend works in the resturant industry and was very unhappy with our experience. On top of it all, when our water glasses were empty they would sit there for a good 20 mins before they got refilled. I used to go to the Union Hills location and I loved it. But this reopening at this location...I doubt I'll be back. Take your money else where people!!