Really well laid out office with professional and friendly staff... I find the actual technicians to BF very kind and patient...
I've only had 2 appointments but both were on time which I greatly appreciated. The lobby had plenty of seating as well as 2 TVs broadcasting the news.
There are multiple washrooms and change rooms so that's also a big bonus. The facilities, such as the medical room where the tests were conducted, the washrooms, changerooms, and the lobby were all clean and well kept.