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| - Honestly, I love the food and the craft beers here. I have never been disappointed. The jalapeƱo corn bread is to die for and the wings are absolutely amazing! That being said, the service is less than great. The past few times that we've been there we were not happy with our server. I think the place has grown so much in popularity, that they feel they don't have to sweat the small stuff (like their customers' feelings) anymore. We went the other night with a group of four for my husbands birthday. The waitress was nice enough in the beginning, although slammed with a lot of people. For this reason, we overlooked the fact that she never came to clear our plates and we sat talking with the dirty plates on the table for quite a while. My husband and I spent about $100 and our friends spent $65, including a growler that they purchased for my husband. We had a fun night talking and reminiscing and we were there quite a while, but the place had emptied out and there were plenty of open tables. We paid our bills and each of us tipped her about 25%. After signing our credit card slips, we let them sit at the table and we continued talking. I was suddenly so dehydrated! I saw the waitress and said, "hey, can I just get a glass of water?" She barely answered and I sensed an inner eye roll, but she brought me a glass of water. Very snotty. Then, my husband opened his growler and poured a bit in his empty glass that was sitting there foreverrr...and she came over and snapped "you can't open that and drink it in here"...he stupidly kept pouring as he said "really?" She just repeated very nastily, "you CAN'T open that here!!" So he stopped and she walked away. We were all taken aback at how she changed from being courteous to being nasty once the bill was paid. Both of us grabbed our bills and changed our tip from 25% to 10% just because it made us feel good. Go for the food and the drinks but don't go with the thought that you will be treated as a valued guest. Because, you are not. There are plenty more where you came from. At least that's how they make you feel. They need to up the anti on their manners and attention to detail. As my husband said, "yeah, the food and beer is good BUT there are many places that have good food and beer." So true.
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