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  • I had a horrible experience at this studio. I had a 6 o'clock appointment and they had no record of it. I was treated as if it was my error. I was interrogated by the 3 people there (what did the person say when you were making the appointment) and the other site in Huntsville was phoned and I was told I had an appointment there. The guy there told me that the computer that takes the appointments deletes appointments all the time. I was asked not to "freak out' that they would take the picture, but it did not happen. They insisted that I was taking a business picture because I had on my church clothes. The one sheet of pictures that I was told I could get for $20.00 changed to $30.00 and then I was told I needed to buy a digital package that I did not want. I finally left at 6:24. Horrible, horrible, service. I drove 30 minutes across town, did my hair and so on....this was how I was treated.
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