I had my garbage disposal, shower, and sink fix. The guys did a good job.... However, the customer service was horrible because:
1. The lady on the phone had no clue how much their garbage disposal was and couldn't give me a quote. (She said the hourly rate was $115)
2. After the job was done, it took about 30 minutes for the guys to write up a receipt.
3. The receipt does not break down cost of labor v.s. materials.
Since my friend recommended J & H and they seem to do a good job, I did not complain. But, I will definitely use a different plummer next time because I want to be able to understand what I am paying for.