I have had pretty good experiences with Bigham in the past, but apparently they're making some changes for the worse. My friends and I came up the other night for the Pens game, about an hour early to find that they started doing their seating system differently.
We waited for 2 hours for a table. Meanwhile, for the first hour, half of the tables were open. We were told the kitchen was backed up, which is fine, we just wanted to sit. There was a large crowd and we were in the way of everyone.
Not to mention, after an hour or waiting, they seated a party of 2 and a party of 3 in two of the biggest seating areas they have. They told us the number of our party size didn't matter... up until they ran out of seating. Then it was "oh, we don't have any room for a party that size now".
Our group has come to this bar during several games and other wing nights just as busy in the past and we have never had any issues until this new arrangement they're doing. We all agreed that we will be taking our business elsewhere for future games and events.