Had a very positive first experience here. I haven't had an eye exam before or had glasses, but I could tell I needed to.
When I called to set up the appointment, they pre-interviewed me so that I wouldn't have to do paperwork when I arrived. They assign a direct person you can call or text for any questions.
What really made experience fantastic was their employee, Abi's outstanding customer service. She helped me the second I walked in the door and was so great about explaining everything and answering any questions for me. She was very patient although she was super busy multitasking answering phones, helping other customers, etc. She pulled out multiple frames for me to choose and went over everything with me, and helped me figure out what looked best on me.
Overall, I really enjoyed this place and after all the places I researched, I'm really glad I chose Pearle Vision. Definitely recommend