I wouldn't say I had the best experience. I got the spray tan which was a freaking nightmare, I came out blotchy all over and it was horrifying. I quickly tried to wipe it all off but had to scrub with lemon juice and baking soda once I got home. They offered a complimentary redo but no freaking way would I ever do that again, I'd much rather a refund considering something was obviously wrong with the color or machine. I also got my eyelashes done, the girl was super nice but by the time I got home, half of the lashes fell off. I had to scramble and pay someone else alot of money to have them redone so that was upsetting. I had my nails done and the girl was very nice but it's only been 4 days and the polish is already coming off. The best experience I had was with Jessica who did a wash and style on my hair. She did a fantastic job.
Update: 6/2/16
I must say even though I had some bad experiences with the company I am super impressed with the management and the team. I recieved several calls and they really wanted to know exactly what happened and what they could do to improve it. Every single person in the salon was super nice and I explained it may have just been the product and as far as the tanning the lack of knowledge which was supposed to be better explained. There are a few things they will implement to hopefully keep this from happening again. I will definitely be returning to get my nails done and my hair with Jessica. I'm giving them 5 stars from my original 3 due to the promptness and unexpected concern from management. It's clear they really care and I appreciate that after spending a good amount.