i had a terrific Spencers experience due great customer service from shawn, my salesperson. i purchased an oven and dishwasher. when i told shawn the fridge was coming from costco, he beat that price by $300 so i got that too. my remodeling was delayed and spencers stored the appliances for me for a few months. i did have some installation issues, but dealt with all of them thru shawn. so only one person to deal with a la one stop shopping. big thanks!!