We should have learned our lesson the first time. Or maybe the second time. Maybe even the third. Every time we have been there has been a booking issue. First time we waited over 15 minutes for our reserved table, second and third time we waited while they "set" our table in a virtually empty restaurant. Trying to book for Boxing Day I was offered an 8am reservation while there was one available on Open Table at 10:15. When I asked to speak to the Manager I was offered 9:45 with a "we are terribly busy" response. Like the food but AWFUL, undertrained staff and certainly not up to Four Seasons calibre.