We prefer to visit local shops rather than Starbucks, but our last few trips have been very disappointing. This morning, for the 2nd time, the black iced coffee was so watered down it looked more like iced tea. The Dirty Chai I paid extra for has NO espresso in it, even though I specified adding two shots.
While our drinks were being prepared I overheard the two girls at the counter confessing to each other that they previously hadn't heard of Chai or Espresso. How the HELL do you get a job at a coffee shop when you know nothing about coffee!
Surprise, surprise, their lack of experience and knowledge was evident in the quality of the drinks. There goes more money down the drain, I guess I will have to start going to Starbucks. At least their quality and service is consistent.