As always, they were spot on with my lunch order today. Even when the line is wrapped around the building, orders are filled FAST!! This location makes sure the customers' orders are filled CORRECTLY. I'd rank their customer service a 12 on a scale of 1 to 10 - even better than most CFAs that I visit around the Charlotte area. They are beyond wonderful and they remember your name! I've ordered large complicated catering orders and they've nailed it EACH and EVERY time!