Sucks to waste gas driving down there to get your mail in the lobby but to find out its doors are locked between 11pm and 5am 7 days. But it will ABSOLUTELY help to put lobby displayed hrs on the entrance or even a simple noticeable sign so mailbox holders would know and not find out thru other sources ;(
What a bitch. Here we go again, a month later (today)- I needed to retrieve a parcel. I had a postcard pickup notice in my box, so I had to go to the dutch doors counter and after almost 20 min waiting patiently pressing the doorbell countless times, I opened the business lobby door on the right and asked at the counter if the bell was working. An old asian sarcastic clerk lady witch named "Jenny" told me smiling "It was closed" and I was told to get on the line while inside and wait my turn. By coincidence, when my turn came up, I told her "a door sign letting customer know to please go in to get any package would be nice" but she simply put on that horrific smile and scoot me away. I wonder how people so evil like bad can enjoy their work getting under people's skin and get paid. Im probably sure the postmaster don't give a $#!t how the place as a whole operates and administrates. A msg to all- anyone on the line to get something, let the person behind you go to her instead if it's your turn. Her name is Jenny and she's at the first kiosk counter down the end.