I still have scars on my arms from getting them waxed one time over a year ago during a training. They hire girls fresh out of beauty school who have no experience waxing and train them for about a week or less with real clients for free. My girl had no idea how to rip off the wax strips and mutilated my arm until someone else literally came in and finished it for her. They either rip your skin off while waxing, or the hairs break in half. When you walk in, they immediately start trying to sell you wax passes, and they are very expensive, especially when you have not even been waxed ever before! Don't waste your time and money.