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  • I got Desiree Kathmann's number through a Co-worker who has been going to her for like 10 years. I have known said co-worker for 5 years and her hair has always looked good, so I finally was able to have my hair done for mother's day so I asked if her hair dresser was accepting new client's. I made an appointment and was scheduled about 4 days out and had made a late afternoon appt like for 3pm. The night before my appt I get a text from Desiree asking if we can change the day or if I could come in earlier on same day because her son has a Dr's appt which she totally forgot about. Sure, no problem I'm a mom. Anyhow I kept same day just moved it up to 11am that morning. The salon was pretty neat-o and I really liked how it looked on the inside and it was huge! Disiree had a really cute room and it was set up nice. So, we go to her booth and we bs a bit then she asks what I have in mind for my hair. STOP btw I have left out that we have texted back and fourth prior to my appt. I texted pics of what I wanted to do and had asked prices and what not, which I never got a price just she didn't know cuz she would need to look at my hair. Cool. Back to being in her booth and talking about my hair, so I said I would like some blonde highlights and reds and caramels. At that time I asked how much she said $150. A bit more than I wanted to spend that day, wanted to keep it at a $100 plus tip. So when that was discussed she said she could do the blonde highlights all over. Cool. I said I'd come back for color later. Mind you I did not get a trim or style just some color. Anyhow after my hair was done it was ok, like I really didn't love it. I did not say anything at that time , just thought I'd go home and mess with it and style it. Still I did not like it, it looked brassy/yellow. I paid $95 plus $20 tip. I texted her 2 days after having my hair done with her and explained how it looked brassy and I just was not digging my hair. She did reply a few days later and said that she could get me in that she was out of town and would get back to me after looking at her schedule. Cool. So like 2 days later she texted and told me what days would work and at that time I texted back and ask how much to fix my hair? She never did reply with a cost. Just times and days that worked for her. Not once did she offer to fix my hair. I get I'd have to pay for added color but I just wanted the blonde to look blonde. After feeling totally ignored I went some where else and had my blonde fixed. I then texted her that I do so and Nada from her. I just was not a happy client and felt I didn't ask for much.
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