I have given up on this store.
I have gone in at least three times ready to make a purchase and every time I walk in the store manages to find a way to reject my business.
The sales associates are genuinely helpful but the managers seem to be there only to tell you how the store can't give you what you want, and do not suggest any solutions to help meet your needs. I am frankly surprised how this store is still in business in Toronto if they turn away paying customers as frequently as they reject me. I've heard it all: can't sell you this one in particular (when identical items in other colours exist), half of this is missing, we have no stock, this item isn't available, can't give you a date, sometime in the next few months... The excuses are quite abundant, and have gotten to an unprofessional level as they're not even consistent; sometimes they'll readily sell you floor models (since stocking seems to be their major issue), others they'll turn you away even tho they have two units of the same item on the floor.
The store has interestingly designed objects and seem pretty interesting- just don't go in with high hopes and be ready to leave empty handed.