Been here a few times, various times of the day. Today, I got here at about 9:45. There was ONE customer and two techs, and they couldn't get ke in "for a long time" because the girl who does nails isn't in....That not only doesn't make sense when there are two of you there and one sitting at a nail station, but bad business practice! Why would you open and not have someone available for nails but just someone available for toes? I like this place, but there are too many other places that I can go to who will be able to take me straight away. Not sure if I will be back.