We went in about 5:40pm today. There wasn't a single customer in the store and no employees were anywhere to be seen behind the counter. This included the drive thru cashier or kitchen. We waited a couple of minutes. Another customer came in. They waited about a minute. We all left together after not being served. It was as if the place was closed. If the people that own the place want to know why sales are down, you might start at actually having someone take orders.