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  • Introduction: If you know us, we always buy cars in pairs. Meaning two back to back. Last week, we got the Infiniti Q30 and tonight we got the Cherokee Altitude from this AMAZING dealership "Jim Marsh Chrysler Jeep". Customer Service: 5/5 I must say that I am ecstatic of how OUTSTANDING everyone is at this dealership. From the moment you walked in, to the last minute you walk out. I had the pleasure to deal with Melinda, who actually brought me to this dealership in the first place. Why? Talking about World Class service. I just have one word to describe Melinda, "WOW". Yes, the way she did her due diligence in handling customer experience, I've never seen anyone so professional like Melinda. Especially, when there's three other Jeep dealerships way closer to us. We chose to come here, tells you how powerful her service was. Let's not forget Troy, our super Sales Consultant. The minute we walked in, we were acknowledged loud and proud. Helping us with open arms. In addition, the Sales manager also came by to drop us two bottles of water and say hello. Clearly, this dealership has it right when it comes to providing exceptional customer satisfaction. Last but not least, our finance expert Jeannie was also super pleasant to deal with. Pleasant experience all around, never thought I would say this about a car dealership, but here it is "I Love this Place". Price: 5/5 OMG! BEST DEAL in town, actually, in this Universe, man did they give us a deal. They saved us so much money that my jaw dropped. At "Jim Marsh Chrysler Jeep" everyone makes you feel so comfortable. They are here to make the deal work by compromising and reason with you. You have to be reasonable and meet them half way of course. Be fair in other words. Atmosphere: 5/5 Cozy, another word you don't expect to hear or describe at a dealership. However, visit here and you'll see exactly what I mean. It's a brand new facility that was just opened since February of 2017, that's barely two months. Yes, like I said, it's GORGEOUS & COZY! Cleanliness: 5/5 Clearly, it's immaculate!!! Tips: There's actually another Jeep dealership literally couple minutes away from this one. You want to make sure you look at the address and come to "Jim Marsh Chrysler Jeep" if you want this amazing experience I got.
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