I'm not sure what happened to this location or Swiss chalet in general!
It used to be synonymous with quality, ease of service and family oriented.
Lately I've experienced nothing but poor quality service in-store, delivery and on the App that shuts down all the time whilst ordering. Then you are forced to call and order where I get attitude "did you mean French fries" when I ordered a kids chicken finger meal with "fries".
The first sentence I receive is "delivery is $3.50" instead of thanking me for my patronage. Then mark up on white meat, mark up on using debit. They seemed to want to talk me out of ordering.
Raw chicken consistently at this location.
Had enough with the poor service. Decided I will not eat at Swiss Chalet again. The Q on the Queensway is of great quality and good service. So I'm switching for good.
Bye bye Swiss Chalet. You have to seriously pull it together!