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| - Maybe it's just me, but I find some of the so-called Genius Bar employees to be too snarky and elitist for their own good. Not that I blame them: I cut my I.T. teeth working at COMP USA (Puente) and Fry's (Manhattan Beach) back in CA and I know how it is to deal with totally clueless, classless and rude people who THINK they know it all and would try to front with stuff they read in this month's PC World/Macworld and tell you what to do with their system. I'd just smile and nod and do my thing anyway. But yeah, my iPod Photo (now with Color!) finally click-beetled, and since it was still under warranty at the time, I decided against gutting it myself and took it down to get it replaced, after doing all the up-up-down-down-menu-menu-hold-hold diagnostics.
So I walk in, Monday afternoon, it's bangin' as usual. I browse patiently with my little buzzer, and I'm in a good mood when they call my name after a 20-minute wait. It's an instant replace scenario since it's 1. still under warranty 2. metal case is pristine, no abuse, I never even dropped the thing or left it in the car and finally 3. Documented high failure rate of this model iPod. So I was EXPECTING it to go as such. Genius dude was giving me a hard time, saying that there's no way I could know that the IDE cabling inside is bad, did I open the case, that voids my warranty, blah blah blah....I was staring at the floor the whole time, just smiling and nodding, since It's An Instant Replace Scenario, Didn't You Get The Memo? As he was gesticulating and getting worked up about how there's no way it could have just up and died, in walks a hottie wearing a tube top, carrying an open Macbook.
Homeboy stared at her with a "OMG It's A GIRRRRL!" jaw drop and my busted iPod sliipppppped out of his hand.....tumbled to the floor....bounced twice....and was finally still. Everyone around the counter was in semi-shock, then I had to let it out...."BWAHAHAHAHAHAHAHA PWN! It's definitely FUBAR now, buddy!"
He (let's call him "Edgar") slinked into the back room. Somebody else brought out my Refurbished Product (white, 60GB), in the plain brown box. I signed for it, verified the new serial number on the website, and was on my way.
Minus one star for the holier-than-thou attitude, 4 stars for the megaLOLz0rz.
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