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  • This place is listed as wheelchair accessible. When my party arrived, including my partner who uses a wheelchair, the accessible entrance was locked. A sign said to call a number if locked, and we did. It rang endlessly and no one answered. My friend went inside the non accessible entrance to let the workers know, and they led her to he entrance which was completely blocked by all of their equipment, coats, and other nonsense which they had to remove. So my friend finally got us in, an the staff basically did not care or show any apology. They gave half assed apologies and acted like we were an inconvenience. We were about to eat but we were shocked they didn't offer any sort of compensation for the trouble and the rudeness they showed. We decided to leave, and it turns out they put all their stuff back in front of the door again, even though we obviously had to leave again at some point?! And they did not even care that we were visibly disturbed by their ableism. They were cheerfully, blissfully ignorant and said "sorry!" as though they just misheard an order or something. It was extremely rude and unpleasant. Jinya, it is unacceptable for you to be listed as accessible when you are not. If we hadn't accompanied my partner, he wouldn't have been able to get inside at all. And their lack of apology and ignorance made it much worse. Never coming back.
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